Reviews from customers

Just wanted to say thank you for your awesome software, customer support service and endless dedication towards your customer, that dedication is what drive your company and products to be one of the best.
Thanks to all @ CollectorZ for giving us a great year and wishing you all the best in the new one. Happy New Year!

Your customer support has been fantastic any time I’ve needed assistance and that is truly appreciated.

I am using Collector Movies and Music for years and more recently CLZ Movie and Music. as a ICT professional I want to congratulate you for this superb collection of software: easy to use, no bugs, nice design, intercommunication between computers and secured by CLZ cloud. as we are at the end of the year,
I really want to wish you a happy new year 2018 and the continuation of this superb software of you.

Just a big thank you, for a wow programme.
Wishing you all a wow xmas & a new year of continued success.

I have been using your software for quite a few years now, and I love it! I regularly use Book Collector, Movie Collector, Game Collector and Music Collector. I use Book Collector the most (pretty much on a daily basis).
I really love Book Collector and the other Collectorz.com software. I could not live without it! It's a life saver and I love seeing all the graphs of my collection and being able to look up any details about the books I own. I really appreciate all the things the CLZ team does. Every year I buy more months for my upgrade plan, even though it is still good for some years to come. Keep up the good work :).
My best to the whole team!

No question or problem, just a note of thanks. I use Movie & Comic Collector, it has made my life so much more easier, I just wanted to say thanks. Thank You!

Thanks for the outstanding support. I have been away for a while – but in the interim – the service remains outstanding and the product is well worth the investment. The service makes you a standout == something we are all looking for but seldom find. I’ll be with you for years to come.

I personally attest to the fact that Collectorz.com has awesome support and excellent response time. I've contacted these folks several times and have always received a quick response with answers to my questions or concerns.

Your company truely cares about it's customers both past and present. Continue to develop outstanding software to people world-wide. Everyone collects something. Keeping track is made so much easlier with your software.
Really good software is hard to find. I have over 1000 cd's. Being able to catalog them is a valuable insurance aid.

Just had a superb question and answer response from CLZ.
Sent my request on Friday evening, got an automated response saying that my question had been received. I then got a reply at 10 past 9 on Saturday morning which answered all my questions. Time from initial request to resolution was less than 12 hours. Magnificent service guys.

Thank you so much for this. Enjoying the service CollectorZ offers :-)

I use Book Collector and Movie Collector now and they help tame the organization freak in me!
Thanks again for all that you guys do!

You and your team are making your products into the best software for collections anywhere at anytime. The amount of detail you make available to us is the best I've ever seen. It's just fantastic what you all are doing and how you keep making meaningful updates to an already awesome service!

Their products are AWESOME!!!! I use the Book Collector, Comic Collector, and the Game Collector. Wonderful software to organize your collections.And as little as $2.50 a month per title you stay up to date with all the new verions and patches. Simple wonderful!

And hey, don't stop being awesome. This support team has been some of the best I've ever worked with.

Great software for collecting goods from books to video games. Have you ever thought about starting Instagram page with yours collections?

This worked great - I'm all set to go! Please give yourself 5 stars for your outstanding customer support!!!
Thanks so much!

Thank you so much. You’ve been such a big help! Best customer service!

I just want to thank you for your wonderful products. I've been using your applications for my comic books collection and I just purchased the one for the books. I'm really satisfied with everything and I just wanted to let you know!
Thanks for an amazing job.

The best for those who like organizing their collections.

Wonderful service, wonderful product.

Just to say how pleased I am with Music and Movies. Have had both for several days and wonder how I managed with Excel! Will try Books next.

There is no customer service in the world like yours !!!!!

Been using book, movie, and music collector for over a decade. Wouldn't consider using anything else!

You guys have just proved yet again how on the ball you are!! Thank you.--

I use four of the Collector apps (Book, Music, Movie, and Game).
I regularly shop at second-hand stores for bargains on books and media, and having all of my libraries at my fingertips is immensely convenient especially with my fairly large collections. I tried a few different inventory apps before I stumbled upon this company, and none of them come close in features and usability. For me, their annual subscription is more than worth the price.

You guys are the best. I tell everyone I know to invest in your software if they have a collection of any kind.... it's simple the best written and the best supported software available...

I've four Collectorz programs (Books, Comics, Music and Movies) and I find them ALL to be great!

I love your book cataloguing software! I've had it for several versions, now. Because you have made it so flexible, I was even able to customize it to accommodate my enormous collection of sewing patterns. Many, many thanks for that!
I also have Music Collector and Movie Collector. Love them all! You have written some excellent applications, here. Keep up the good work! (Note: I've been in software engineering since 1983; my compliment is also a professional opinion.)

I have the apps for books, music and movies. Love them all.

I really appreciate how these folks constantly update & improve their various programs!
I have their programs for movies, CD's/Vinyl & books and •love• them all! They're not just useful, all are addictive!!!

Thank You for Your help. Thats Got to be the fastest and best support in the world! Amazing!!

I've had this for over 3 years, and you will NOT find anything on the net that would come close to this APP in inventory of your MOVIES (or the other collection you may have...MUSIC, GAMES...etc...)...!!!

Thank you for your prompt feedback! You have the quickest support service I've ever seen!

I have been using Collectorz.com for Movies, Books, and Music for quite a few years, and I realized that I have not said, "Thank You" for these really great applications.

So, here we go: THANK YOU.

These are really well-designed applications, and I truly enjoy using them.

This is a brilliant piece of software, to catalogue your media collections, great value for money.

Have the program for music, DVDs and books and love them. Have been using them for some years now.

I use Comic Book, Music, and Movie. Both desktop and mobile. It saved me from buying duplicates many a time.

I use books, music and movies. For music it appears to be the only app that catalogues CDs, Vinyl, Shellac and Cassettes. Absolutely brilliant on all counts. Have been using for books for years and wouldn't be without it. It is useful to have them on my phone too so I can check before I buy.

Like I have said many times about you and your company you have continued to take care of your customers. I use your Movie, Books, and Comic collectors software and I am a big supporter of your products.
Continue to do a wonderful job on making these great programs.

I just took advantage of your upgrade offer for Movie Collector. Sorry for being a holdout and a drag on your systems but I just don't use Movie Collector like I do Book Collector. However, anything I can do to help.
I love Book Collector and have always been impressed with your company and staff and the constant development and refinement of your products. Very often, I refer to you as an example of a great software developer who keeps their eyes and ears open to their customers. I've only had to contact customer support a couple of times - because your products are rock solid and just work! - but they've always been very responsive and helpful.

Thank you so much for your speedy and very helpful response. All is now well and I am highly impressed with the service received.

As ALWAYS the support team at Collectorz is quick to act on user support issues!

A big thank you the whole team- all worked well. Well – I never doubt that you guys wouldn’t come up with a solution – because it is just the best program in the world!

Excellent software and an excellent team of people.

I just wrote a THANK YOU for the professional support - all my Collectorz-problems are solved.

Awesome. Always being proactive. That's why we love you all so much. Such an excellent product(s).

I can't put into words how much I enjoy using all the software that I have purchased from your company. Every time I use them I learn a bit more about them. My Music Collection has 3,343 albums, my Book Collection has 3,833 and my Movie Collection has over 800. I have had to put a few items in manually, but I have found new ways of doing things with your programs. All I can say is, you people are AWSOME!
I have never in all my years of building and programing computers, (more than 25 years,) come across ANY company that gives the kind of support that Collectorz does. Even though there is quite a difference in our two time zone, I have only waited a few hours for a conformation of my request. Within 2 days I receive a resolution to any of my concerns. Thank you for your time and programs!

Many thanks for the immediately answer - on Saturday! (such support is extremely rare - by another firm). My problem is totally solved. :-)

Thanks Collectorz gang. Always a pleasure working with a company that is as consistent on improving their product as you guys are, as well as having awesome customer service.

I've been a Collectorz.com user/customer for several years. Yes, you've had a few hiccups during that period, and for a person who is not very "computer literate", it's been a little frustrating at times. But in all fairness, you're system and customer service are head and shoulders above your competitors. Frankly, it would be almost impossible for me to manage my DVD and Blu-Ray collection without you. So, thank you for being there.

Alwin,

In case nobody else has something good to say I just want you to know I've always been impressed with your software and support. It is to be expected in 'the real world' that unexpected things like this happen - anyone who thinks servers, databases, client software, network hops, etc. should be up and working perfectly without errors 24/7 365-days-a-year is living in 'an unreal world'!

So happy with your movie collector over the past couple of years that I just bought your game collector software too.

Keep up the great work and thanks for doing what no one else is doing so us collectors can keep track of all our stuff!

:o)

A VERY happy customer,

Hi all at Collectors, I was just reading your last email about your server problem. It happens, no big deal. But what concerned me was that you get negative stuff about your programs. I have had absolutely no problems with the program. In fact I recommend it to anyone that will listen. I had one question when I first started and that was explained politely and quickly. I would like to say keep up the good work.

I think you are a great company, going above the norms to provide satisfaction and excellent service. So your server goes down, well these things happen. Of course, when one does not know what is happening, one can become verbally aggressive, etc,. However, if one takes the trouble to know who we are dealing with, then it should be fairly easy to know that if there is a problem and CLZ did not talk about it, then it is because you did not know about it. And we should give you the necessary time to fix it.
It is a pity that we cannot respond to your emails particularly when we want to show support for your good service. Maybe you should have a button somewhere that says 'Comment' or maybe you have and I do not know about it.

Anyway, allow me to say once again, thank you for such a good company and for the good service, server failure notwithstanding. I will complain about something when I will have a real reason to do so.

Hello, Alwin.

i was not effected by the server issue but i felt i must respond to your letter.

DANK JE!

Thanks for owning the problem and letting all your users know what happened. There are not many company heads that would take the time to write to their users much less care about a problem that has already been rectified. You showed why I, and i'm sure many others, are glad they purchased Collectorz software. There may be better products (but i doubt it) and there may be cheaper ones (who cares) but you have reconfirmed our faith in Collectorz by demonstrating the balls to take ownership of your problems. BRAVO, ALWIN! I know i made the right decision by choosing Collectorz for my music and movie collections. Keep up the good work.
All the best to you and your team.

Referencing your server problems. I don't believe there is anyone person or company utilizing the internet with it's mariad ways of having a problem that haven't had a mahjor clitch somewhere along the line. This short email is just a than k you from a user of your programs to thank you for a great bunch programs Let the complainers rant all they want. You guys (& gals) are tops as far as I am concerned.

Good morning! I just wanted to write and let you know that I absolutely love my software and the service and the e-mails and improvements you are always making. I use the movie and music software and it is so great to browse my collections through my phone. Keep up the awesome work!!!

I am very impressed!!! I wish American software companies took care of the Customers as you do!

1.) you recognized my previous 11 year old purchase.
2.) you offered to let me reload that version 4 old software use it on windows (it was originally for the mac), no questions ask & no charge or money
3.) you offered me the newest version 16 for only $7us and by PAYPAL
4.) you do not force me to use the cloud
5.) you do not make me subscribe or rent the software
6.) the occasional update service is cheap & simple
7.) the registration and update were very simple & easy, YEAH!!!

I like Collectorz!

Thank you for your prompt reply and support. I have added new password and purchased an upgrade. However, my reason for this reply is to thank you for an exceptional high standard of customer service. I am impressed and in my opinion you could teach most software providers a thing or two about proper customer service. Thank you again.

THANKS so much for the help!!!
I upgraded all of my products to the latest version, and I purchased the GameCollector PRO version also !!
Happy New Year !!!

I’ve got a lot of cataloging to do now J !!!

- John (another very HAPPY customer!!)