Reviews from customers

Congratulations on 15 years Alwin, and thanks for sharing with your subscribers. I enjoyed looking at your London pictures. Looks like you and your team had a great time, and I would add that it was well-deserved. Your software remains excellent, and is in my opinion, unrivaled. I have used it for at least 12 years that I can remember, and will continue to do so.
The best to all of you in the New Year.

Just wanted to tell you all to keep up the good work. I love how you keep us updated on everything that you are doing, that's good customer service.
Happy new year!

First of Congratulations on "15" Years....and Happy Anniversary. I have not been here for all....but I think quite a few of them....but that said just want to Thank You for the terrific programs. I personally use Movies and Music...and the programs have simplified my life....and to Top It Off the "Customer Service" is over the "Top". Each time this old man screws up something on a program you folks have been there everytime to sweep up the broken glass and get me back on task...a "Monumental Job" in itself. Again "Thank You" and I hope to be around for many more anniversaries.

Just wanted to send you all a note of appreciation for delivering great software and then not resting on your laurels. Your frequent updates make other, much larger companies look just plain lazy!
And then, this... Most software houses would take weeks to fix a problem they didn't cause themselves, letting their customers go without a feature. Not you guys! Within 2 days, problem solved. On top of that, you absorb all the additional costs yourselves. You're the best!
Thanks, Collectorz.com. Hope you all have a very Merry Christmas.

I am SO happy I decided many years ago to begin logging my collections with Collectorz!!! You guys never cease to amaze me with your unending desire to improve and update this awesome software- latest example being the switch to Bing image search! Thank you so much for your passion to make all our collector hobbies so much easier to track. You know...one of the most fun part of collecting is doing the tracking and having all that awesome information about your collection at your fingertips. And you guys make that happen for us!
Thank you so much!

The software and customer service are both top notch!

Thanks again to the best and fastest support I ever experienced (!!!also working on sundays!!)

Thanks so much for your help and assistance!!! As always, you and your team's customer service exceeds all expectations!!!!

To all in Collectorz.com support, a huge thank you for helping me with the problems with my CLZ Music app. Polite, fast and very easy to understand replies to all my queries and concerns. Thank you.

I have 3 of the programs, movies, look and music. They are all great programs very user friendly. Most of of all, the support and time response is really excellent. I fell very confidant in recommending this software and company to anyone. Thank you for raising the standards of our current business world. God bless you!

Did you folks ever think to start a training class for other public facing software companies?
Your updates are excellent. Your notifications are top notch. Your products never lose features but continuously add or upgrade them. Your prices are perfect. Your extremely expeditious help desk is over the top in resolving issues and explaining to the user how to use a feature very promptly.
I think Google, Microsoft and Apple could all look to your company on how to do software right.

Collectorz is a great product and customer service has always been the best.

Once again Collectorz has proven why they are the best in the business!

I wish all support teams were as good (and patient) as yours!

As usual, you are to me a prince among program providers, your customer service and response time are tops and I can't begin to tell you how much I value your program. Thanks as always for your help.

Just wanted to thank you all for the amazing software - I've had a copy of all applications for the last few years and love the ability to catalogue my movies/tv/music/games/books with each of the applications. The Connect cloud subscription has been amazing too in helping my determine exactly what issue/version or whatever when I am in store (though I haven't yet looked at purchasing the app).

I just wanted to say that I really appreciate the update email messages that are sent out regularly and the excellent support that I have received in the past. I feel the money I have spent on the software and update plans is well worth it. Collectorz.com has great software and outstanding support.
Keep up the good work.

Thank you so much for your prompt service. You guys are awesome. Usually when someone purchases something like book collector especially outside your own country, if you need assistance, once the provider has your money, they pretty much leave your butt swinging in the wind LOL and simply just forget you! It is so neat and also very refreshing that you guys look after your customers. I refer you guys on to anyone I can (not that I know hundreds if ppl). Thank you again for your brilliant after sale service! Oh, if ALL businesses were like yours! Thanks again for creating such an awesome product, and sharing it at such a reasonable cost, with the best service too, what a bonus!

Great software, my Dad is a massive vinyl collector (30k+ discs) and yours is the only one that really worked :)
I’ve finally decided to catalog my games collection so thought it was time to get the game version :)

I really appreciate your software, as it has really made keeping track of my various collections so much easier!

I am happy for your devotion to your customers. I never hesitate to recommend collectorz to my friends. Not only the products are excellent, but the support too. Love it.

Thank you so much. Collectorz are the benchmark for great customer support.

I've been a Music & Movie Collectorz member/subscriber since 2006, and I appreciate so much the excellent customer service and accessibility for issues and questions you and the entire staff there provide. It's extremely rare today. And also, thanks for continuing to make the programs and apps even better.
Every time I'm in a record or video store and hear someone complain about purchasing a title they forgot they have, I recommend your software and apps.

I love your software. As a lifetime “organizer” I love having something that helps me keep track of my all of my collections. I started out with your Comic Collector because I own over 12,000 comic books and then went on to purchase the Movie Collector, then the Music Collector and finally the Book Collector software.

Your continuing work on updating the Collectorz software has been great. I especially like the great Cloud to Android app downloading improvement. Much easier and smoother now.

Once again, a query sorted and explained fully in less than 24 hours.
What a team.

Great job! Love the CLZ and desktop product lines. Life and frustration savers! Keep up the hard work and excellent customer service!

This is the best program ever!!!!!! Keep track of your movies, music, etc.....

You have never disappointed in helping me. I could not be happier with the software but more importantly your attention to us individuals on the occasion something technical should arise you never shy away and always find a solution rather than a workaround. Your attention to detail is far better than any other tech or software company I deal with.

I remember that customer service from your company was always superb, but complete resolution within 15 minutes is outstanding.

I just want to say that your customer services are second to none. On the odd occasion that I do something stupid and have to contact you, I always receive a quick and personalised response and not the usual standard email that never helps. Keep up the good work.

You are a life-saver! Thanks so much for your rapid and detailed assistance. The programs you folks publish are a boon to collectors of any kind.
Simply outstanding.

Excellent software and excellent support.
I'll let others know what a great product you have.

Collectorz.com support is excellent. They had the patience to hang in there until this old man got everything working. Thanks again.

As always, thanks for making great products that continue to add features and functionality for your users.

YES YES YES!! Now THIS IS EXCELLENT CUSTOMER SERVICE!!!! Thank you so much for taking time to make this video. As sad as it is to say, I don’t think I would have ever been able to work thru that with written directions. This video was excellent and I have added ALL CGC and PBX grades to my software, now. Thanks again, Athan!

Thank you lovely people. I sometimes think only collectors really understand collectors. All Comics (6000), Movies (1750), Games (1150) completed Books (350) started but probably 6000 to go. Music (1500) imported from iTunes.
Many thanks for the wonderful software that helps me enjoy my collections even though they are safely filed away.

Now, I am up and scanning. Again, thank you for the software and your patience. What a program. Very impressive!

Sometimes I feel that I'm you only customer because you folks react so quickly. I have never had to go back and forth on an issue. It has always been fixed the first time. After trying many free services, I find that Collectorz is well worth the price of admission.
You have a very happy customer here.