Errors in sync report

It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means:

• Error downloading/uploading cover:
• Other Messages:
• Clear database in CLZ Cloud:

Error downloading/uploading cover:

A cover (or more than 1 cover) didn’t download or upload correctly.
Restart the CLZ Cloud sync to try again!

“Error Uploading cover” keeps coming back

If you keep getting the error uploading for the same cover every time you sync, and you have a stable internet connection, it could be that the cover image is corrupt.

Find the actual cover for that comics on your PC/Mac or iOS/Android mobile device and see if it’s actually there:

• If the image seems bad, remove the image and add a new image to the comics
• If it seems fine and it keeps failing, it might be too big or corrupt (but you can’t actually see it’s corrupt). Try to remove the image and add a new image to the comics.

Other messages:

If you get any error messages, restarting the CLZ Cloud sync will usually do the trick, so always try that first!

This database was exported directly from Comics Collector and can not be synced with CLZ Cloud.

To enable syncing with CLZ Cloud please empty your database on your mobile device first using “Maintenance > Clear Database”.

There are no changes to be synchronized with CLZ Cloud.

No changes were found between your local database and your database in CLZ Cloud.
If, however, you are sure it should be syncing, you could opt to clear your DB in CLZ Cloud (this forces an upsync from any device/pc up into the CLZ Cloud).

Clear database in CLZ Cloud

Here’s how you can, clear your database in CLZ Cloud:

1. Open the menu top left, and choose “Sync with CLZ Cloud” to open the Sync screen.
2. At the bottom left, click the “Clear CLZ Cloud” button and confirm.