Accounts and subscriptions
Table of Contents
Accounts and subscriptions
License / Service Plan questions
I have problems unlocking / logging in
Can I use 1 license on more than one computer?
Do you charge extra for credit card orders?
I am having problems ordering, please help?
I purchased the wrong software.
How can I get a refund?
How do I re-download the desktop software for which I own a license?
Collector desktop software
Subscriptions
Unlocking the software
Updating your software
Download as PDF
License / Service Plan questions
How do I re-download the software for which I own a license?
Can I use 1 license on more than one computer?
How do I order as a gift?
Do you charge extra for credit card orders?
I am having problems ordering, please help?
I purchased the wrong software.
How can I get a refund?
Need more help with this?
Don’t hesitate to contact us here.
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